Cell Phone Insurance

What is Cell Phone Insurance?

Is your cell phone broken again? No worries, life happens. GEICO Insurance Agency and Lori® by Assurant have partnered together to protect your cell phone from accidents like broken front screens, out-of-warranty hardware issues, power surge issues, and/or theft.

We offer cell phone protection plans to fit your budget and cover your needs. Our plans cover eligible new and well-loved mobile phones. We offer a low service fee/deductible and the option to pay monthly from $3 to $15, or pay annually.

You can manage your smartphone insurance policy online any time at HelloLori.com. Use the Hello Lori app to file a claim online, schedule a fast and flexible repair service and access customer service. A nationwide network of repair technicians can fix your phone on the spot*.

What’s covered with cell phone protection?

Pick the plan that’s right for you


Essential protection plan

  • Pay for the coverage you need for each device
  • Protect your phone from out-of-warranty breakdown, damage and power surge
  • Get unlimited cracked front screen repairs with a $49 service fee

Spoil Me protection plan

  • Plan for peace of mind when the unexpected happens
  • Life happens—so protect your phone from out-of-warranty breakdown, damage, power surge, and theft
  • Get unlimited cracked front screen repairs with a $29 service fee
  • Get unlimited battery replacement
  • 15% claims-free discount

How is Lori different from other device protection plans?

Lori offers convenient device protection to customers at any time. Pick the plan that fits you. Lori will even cover your older models. And if you need to file a claim, Lori is fast. In just a few minutes, you can schedule a repair appointment as soon as the same or next day.

Who is eligible for Lori Device Protection?

Almost anyone is eligible for Lori Device Protection. Lori has your back – it doesn’t matter if you bought your device yesterday or years ago. We can provide protection for almost every popular model as long as it is in working order.

Where is Lori Device Protection Available?

Lori Device Protection is only available in the continental United States. Lori is not available in Alaska or Hawaii.

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